Terms of Business -
A) Privacy Policy -
The Owners of terrybassett.com are fully committed to supporting each visitor's individual right to privacy.
We will collect NO personal information about visitors, unless they choose to provide that information for us.
NO information, provided for us by any visitor to this site, will ever be passed to a third party; unless doing so becomes a legally enforceable requirement.
No personal information provided to Google Checkout, or PayPal, is seen by ourselves, with the exception of that which is required to ship an item.
B) Items not sold directly from this site -
Many of the individual items shown on this site are actually sold through links to other sites.
Where an item is shown on this site, but is actually purchased through a linked site, all of the terms and conditions provided by the selling site shall apply.
C) Items sold directly from this site -
i) Original Artworks -
As we don't currently accept online payments for original artworks, individual sales of these items will be conducted as a private sale.
Such sales are likely to involve varied methods of payment, shipping and insurance.
With these variations in mind, all aspects of such private sales will be agreed between the buyer and ourselves at the time of each sale.
Full details, of each finalised agreement, will be sent to the buyer by Email.
The buyer will then confirm that the finalised agreement is accepted by Email.
Regardless of the above, the following will always apply -
The artwork will be professionally packed, insured and shipped, once payment has cleared, and the buyer will be sent all relevant shipping, tracking and insurance details by Email.
In the unlikely event that an artwork arrives damaged, it will remain the responsibility of the buyer, (who will then be in possession of the art), to:
Inform us immediately by email of the damage and request details on the proceedure to return the artwork.
Return the artwork to ourselves, as per our emailed instructions.
Inform us of the cost involved in return shipping.
Once the artwork has been returned we will claim against the insurance.
As soon as the insurance claim has been satisfactorily completed, we will take steps to refund the purchase price and all agreed shipping expenses to the buyer.
The buyer will always remain responsible for payment of any import duties and taxes where applicable.
ii) Limited Edition Prints -
To ensure a fresh, clean item, Limited Edition Prints are not normally kept in stock, but are ordered from our printer as required through their print-on-demand service.
This means that delivery to a buyer will normally take between 2 and 3 weeks, depending on final destination.
As Limited Edition Prints are specifically ordered, numbered, signed and dated for each individual sale, no returns are accepted.
These prints are shipped with tracking and insurance cover against any damage in transit.
Full details of insurance cover and tracking will be sent to the email address provided by the buyer, once the item has been shipped.
In the unlikely event that a print arrives damaged, it will remain the responsibility of the buyer, (who will then be in possession of the art), to:
Inform us immediately by email of the damage and request details on the proceedure to return the artwork.
Return the artwork to ourselves, as per our emailed instructions.
Inform us of the cost involved in return shipping.
Once the artwork has been returned we will claim against the insurance.
As soon as the insurance claim has been satisfactorily completed, we will take steps to refund the purchase price and all agreed shipping expenses to the buyer.
Alternatively, the buyer may request a replacement print and in this event only the return shipping costs will be refunded.
The buyer will always remain responsible for payment of any import duties and taxes where applicable.
iii) ACEO Art Cards -
Returns are not accepted.
To keep delivered prices as low as possible, ACEO's are normally shipped uninsured by USPS first class mail, which has proved very reliable.
However, shipping by this method means that we can accept no responsibility for items that don't arrive, or arrive damaged.
If you would like to insure your ACEO delivery - Please contact us to make arrangements.
In the event that you require insurance, the following will apply:
We will send you an Email invoice for the item(s) you require, plus shipping and insurance at cost.
Once your payment has cleared, the order will be shipped with tracking and insurance cover against any damage in transit.
Full details of insurance cover and tracking will be sent to the email address provided by the buyer, once the order has been shipped.
In the unlikely event that an Art Card arrives damaged, it will remain the responsibility of the buyer, (who will then be in possession of the card), to:
Inform us immediately by email of the damage and request details on the proceedure to return the card(s).
Return the artwork to ourselves, as per our emailed instructions.
Inform us of the cost involved in return shipping.
Once the artwork has been returned we will claim against the insurance.
As soon as the insurance claim has been satisfactorily completed, we will take steps to refund the purchase price and all agreed shipping expenses to the buyer.
Alternatively, the buyer may request a replacement card and in this event only the return shipping costs will be refunded.
This page was last modified on Tuesday, June 17, 2008